PRODUCT CARE

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METALWORK

All metalworks will go through a process of oxidization over time, this can enrich the product and add character but if you would like to return to the original finish then gently polish with a non-abrasive cloth.

TIMBER

The simplest way to clean your furniture is with a gentle, high quality furniture spray and a soft, lint free cloth. This will be all you need for a day-to-day cleaning, but some timber finishes will require oiling or polish so please refer to the accompanying guidelines for your specific product.

MARBLE

Being a porous material marble is vulnerable to liquid ingress. If your product comes into contact with liquids, please wipe dry with a lint free cloth immediately. Contact with food may also result in unwanted stains or marks which is why it is highly avoidable.

PLASTER & RESIN

Both plaster and resin products should be kept dry, so coasters are advised for tabletops, etc. Use a dry, non-abrasive cloth to clean and a light furniture polish spray for more stubborn marks and stains.

GLASS

Glass tops and panels should be gently cleaned with lint free cloth. Wall lights, where appropriate, should be dismantled and washed in light soapy water before carefully being dried fully prior to reassembly.

LEATHER

We only use the finest hides which will age over time. All hides are distinctive and will have natural imperfections that add character, but all need some care and attention to prolong their life. Regular cleaning with a lint free cloth accompanied by a gentle application of Marseille soap a few times a year will keep the leather clean and grease free. We also recommend applying a good quality leather conditioner twice a year to prevent from dying a cracking.

VELVET

If the velvet fibers look flat, it is recommended to use a steamer to raise it. When a steamer is not available, a damp (not wet) cloth can be used on the area overnight, which will repair the fibers. The same result can be achieved by spraying a small amount of demineralized water on the area at a distance of 20 cm and letting it dry overnight. It is advised to treat the whole surface to avoid color variations. The upholstered furniture should only be used when the fabric is entirely dry.

OTHERS

If you can't find the instructions for a specific material, please contact us at store@dingdong.pt, we'll be happy to help.